What is Fond’s “Best Rate Guarantee?”
If you’ve found a better deal on an item or experience you’ve purchased using a Fond Perk, Fond will not only match the price, but add an additional 5% discount. Note: Fond’s Best Rate Guarantee only applies to Fond Perks.
Fond has a link to our Best Rate Guarantee form at the bottom of each perk page, as seen here:
Click here. You will be taken to the form shown below. Fill out this form to make your Best Rate Guarantee request.
Once submitted, a member from Fond’s Customer Success team will review your request to verify that you have made a purchase using a Fond Perk and provided screenshots of this purchase. We will also review the screenshot of the better deal.
If your Best Rate Guarantee request is approved, a member of our Customer Success team will send you the following email:
You will receive a prepaid Visa gift card in a separate email that will contain the pricing difference, plus an additional 5% of that amount.
If your Best Rate Guarantee request is not approved, you will receive the following email:
Thanks for using Fond! Please reach out to us with any questions at email@example.com.